« March 2008 | Main | May 2008 »
April 25, 2008
While Waiting for my delayed plane
I am feeling akin to the power airline employee who is listening to the people who were stuck on the tarmack for an hour only to be returned to the terminal.
Other than his insignia on this shirt, he has little to do with their complaint.
I believe, I have parallels in my life.
If you use IM i am alwaysoncarl @ everyone include hotmail for MSN.
Posted by carl at 09:37 PM | Comments (0)
April 24, 2008
Defending My Honor
Wow, what incredible hostility, and blatant defamation of character.
It occurred to me as one of the few people who you could actually contact from Gigaoms site, that I should at least say I am here.
I am not at liberty to discuss anything, but for all who want to complain to me. I will listen.
Of course, if you consider me a jester, than the talk may be among two fools.
But if you want to contact me. I am here.
Kind Regards,
Carl
Posted by carl at 01:34 AM | Comments (2)
April 08, 2008
Responding to GigaOm
Okay, Lets try to turn to the positive here.
Lets talk about what happens. First of all, I agree VoiceCon had the audience this time. When VON first started VoiceCon (PBX2000) did not like VoIP. The innovation was with us. We built a great UC event that probably would have done well if I had not been running against VoiceCon. The sessions by in large were great.
For the innovators I was asked to provide an open staging area in VONCamp and I did that. But marketing an undefined structure without the entire community committed to supporting it was hard. On the other hand, Several good topics came out of the discussion that I hope the community progresses.
I will remind people that I established a ning thing for people to continue the dialogue its called pulcom.ning.com. It is not a place for commercials its a place for discussion.
As for us missing the boat on Video, I am not sure thats accurate. imho, IPTV vs the Over the Top Video seems to being won by OTTV. Jeff had it right with his video on the net content.
I am not saying we are without error.
Halloween is a much bigger event these days then when I was a kid.
And Choosing to compete with Saint Patty, Maundy Thursday, and Spring Break was another error.
The truth is VoIP won. But like Bush on the Air Craft carrier the victory is not concluded.
I intend to stay in the community to support its continued evolution.
Posted by carl at 10:44 AM | Comments (0)
April 01, 2008
Fave 5, 10, 20 how about 150?
In the US the cellular carriers are trying to convert us all in groups. “My BFF Jill”, and Fave 5 call groups are being touted like we are all knowing insiders in social network newspeak. But are these network suggestions of friends list artificial? What is the right number to consider in developing a network of peers and friends.
Antropologically speaking it seems to be 150 other people.
Dwight Irving has been trying to get my attention to these issues of social networking. He has introduced me to a community of Robin IM Dunbar fans. In particular I have been reading an article that asks the premise why would your body give 20% of its energy to support 2% of its mass. Or stated my specifically, why do we have brains?
The interesting analysis “we have brains because of our need to be social”. Now I am not going to take you down into social networks. But I am going to take us into the discussion of call patterns.
In theory what this says is that people function best in groups of less than 150. So in theory we should see a pattern in the way we call that hits a limit at 150.
It strikes me that this should reveal itself in a number of ways.
1) Call centers. If anyone has call center experience with a group that is greater than 150, I would love to understand how its organized. And if you see problems that you would not expect to see if you were running a group below that number.
In theory call support should be harder to maintain.
2) Billing Records. Our overall bill patterns should show repetition in numbering that relates to professional and personal social networks.
My own take is that women’s phone records should show greater spans of reaching the 150 mark then men because they manage more social items such as children’s schedules etc.
3) Sales. If I am reading this right now matter how many cold calls a person does they should in theory top out on quantitiy and start to exhibit quality numbers somewhere below 150.
I am sure there are other ways to interpret this and my own take is that it says something about the way we work as well.
If you keep a journal of your work like most of us do, you rapidly see that your conversations probably keep an inner core. Regardless of weather the people are on the inside or the outside of the company.
So now that I wrote this, let me ask do you think you have a limit to your ability to function above that number or not?
Background
http://www.commonsenseadvice.com/human_cortex_dunbar.html
http://www.liv.ac.uk/evolpsyc/Evol_Anthrop_6.pdf
Posted by carl at 09:28 AM | Comments (0)