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July 23, 2007
Virtual Identifiers
Okay, Some words of warnings.
1) My cable provider is anonymous because I have friends that work for them.
2) I am never sure whether my experiences are part of a trend or just my sad sack rotten luck in action.
Now.
I came home from my vacation and turned on the TV downstairs, and again my cable operator helped me by turning it off.
Why did they do that? Because, they dont believe my TV is in my house. They think it belongs to some one entirely different. This is the third time its happen and I am tired of it. What I really dont get is why that little credit card they have in my set top box seems to switch identities all the time.
Can anyone from Cablelabs explain how a constant becomes a variable remotely?
In the past we have order movies on this set top, been charged appropriately. My wife has wanted me to give them my voice services. And while the price appeals, I am afraid of them having control of my my entire home network. What is really strange is that when they do voice they insist on hardwiring the phone system to their stuff.
But if they screw this up this virtualization, imagine what they can do when i give them my phone number. And if memory serves me right, this fix requires a truck roll.
Imagine a problem done remotely requiring a physical fix. It sounds to me like a major OSS glitch.
Anyone got any ideas?
Posted by carl at July 23, 2007 10:51 PM